Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a casino not on GamStop? This page explains how to reach the Non Gamstop Casinos team and what happens once you do.

The Best Way to Reach Us

Email is the most reliable route to our editorial team. We read every message that comes in and aim to reply within two working days. Send your enquiry to [email protected].

A short summary of what your message is about helps us route it to the right person and answer faster. If you are writing about a specific casino, page or bonus offer, mention the name so we can check the exact terms you are referring to.

What We Can Help With

We cover a fairly broad range of topics relating to gambling sites operating outside the GAMSTOP scheme, so enquiries vary widely. Common reasons readers get in touch include:

• Questions about our reviews — asking how we assessed a particular casino, or what a term like wagering requirement, game contribution or minimum deposit actually means in practice.
• Corrections — bonus terms, licensing details and payment options at overseas casinos change often. If something on our site looks out of date, tell us and we will look into it.
• Feedback on our content — including topics you would like covered in more depth, such as withdrawal processing times, KYC checks or specific software providers.
• Complaints about a listed operator — if you have had a dispute with a casino featured on this site, particularly around withdrawals, verification or bonus cashout limits, we want to hear the details.
• Partnership or editorial enquiries — if you represent a casino brand, payment provider or affiliate network, introduce yourself and outline what you are proposing.

If You Are Worried About Your Gambling

Casinos not on GamStop sit outside the UK Gambling Commission's self-exclusion scheme, which means the usual GB safety net does not apply to them in the same way it does to Gambling Commission-licensed sites. If you are concerned about your own play or someone else's, please say so in your message and we will point you towards independent support.

You do not need to wait for a reply from us to get help. GamCare offers free, confidential advice on 0808 8020 133, and gambling-blocking software can be installed directly on a device to restrict access to gambling sites regardless of which jurisdiction licenses them. We can also explain how deposit limits, loss limits and self-exclusion tools work at individual overseas-licensed operators if you ask.

How We Handle Your Message

Every email is read by a member of our editorial team, not answered by an automated system. We aim to respond within two working days, though this can stretch slightly during busier periods.

If your enquiry relates to a factual claim on the site — a licence, a bonus term, a payment method, or a withdrawal time — we will check it against the source before replying, and update the relevant page if the information has moved on. If you are researching operators generally, our guide to trusted non GamStop casinos in the UK sets out how we compare sites across bonuses, payments and game selection.

A Note on Accuracy

Terms at casinos operating under overseas licences change without much notice — wagering requirements, maximum bonus bets, currency conversion charges and withdrawal limits all shift from one promotional cycle to the next. We rely partly on reader reports to catch these changes quickly, so if something you experienced does not match what we have published, that feedback genuinely improves the site for the next person reading it.

Thank you for taking the time to get in touch. We look forward to hearing from you.